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Hi Jatinder,
Can you check if the JST connector pins on the board is properly soldered and has no cold solder joints. I do test every board with a Li-Ion battery during production but it’s possible in one piece of these many batches there could be a cold solder joint. If you can take a close up picture for to check it would be great. You can also take a meter to check for continuity from those 2 pins on the JST to those VBAT & GND pins on the header.
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